Assertiveness
Being assertive means being able to say what you want, need or feel, but not at the expense of other people.
Being assertive means being able to say what you want, need or feel, but not at the expense of other people.
10. Assertiveness.pptxAssertiveness:
Reflecting on the characteristics and benefits of assertive behaviour. The use of ‘I’ statements.
PLEASE CHECK THE SPEAKING NOTES CAREFULLY.